Processing Your Order
- Order Processing Time: Once your order is placed, our team will process it within7 days. Orders placed on weekends or holidays will be processed on the next business day.
- Order Confirmation: You will receive an email confirmation with your order details once your purchase is completed. Please ensure all your information is correct to avoid any delays.
Shipping Methods and Costs
- Domestic Shipping: We offer several shipping options for domestic orders, including standard and expedited shipping. Shipping costs will be calculated at checkout based on your location and the shipping method chosen.
- International Shipping: For customers outside of India, we offer international shipping. Shipping charges and delivery times may vary depending on the destination. Please note that additional customs duties, taxes, and fees may apply, and are the responsibility of the customer.
Estimated Delivery Times
- Standard Shipping: 3-7 business days after processing.
- Expedited Shipping: 7-15 business days] after processing.
- International Shipping: 15-30business days after processing, depending on the destination.
Tracking Your Order
- Order Tracking: Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package online and stay updated on its delivery status.
- Tracking Information: Please allow up to 24 hours for tracking information to become available after you receive the shipping confirmation.
Shipping Policy
- Shipping Address: Please ensure that your shipping address is accurate and complete. We are not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.
- Delivery Attempts: Most carriers will make multiple attempts to deliver your package. If a delivery attempt fails due to an incorrect address, the package may be returned to us. In such cases, additional shipping charges may apply to resend the package.
International Orders
- Customs and Duties: For international orders, your package may be subject to customs duties, taxes, and import fees upon arrival in your country. These charges are the responsibility of the customer and are not included in the purchase price or shipping fees.
- Customs Clearance: Customs policies vary by country, and it is the customer’s responsibility to ensure that the products ordered comply with local regulations. Delays in customs clearance can extend delivery times and are beyond our control.
Lost or Damaged Packages
- Lost Packages: If your package is lost in transit, please contact us at support@laurabeauty.com. We will work with the shipping carrier to resolve the issue and may provide a replacement or refund, depending on the circumstances.
- Damaged Packages: If your package arrives damaged, please retain all packaging materials and contact us immediately with photos of the damage. We will assist you in filing a claim with the carrier and provide a replacement or refund if necessary.
Changes to Shipping and Delivery Policy
- Policy Updates: We may update our shipping and delivery policy from time to time. Any changes will be posted on this page, so please review it periodically for the latest information.
Contact Us If you have any questions or concerns about our shipping and delivery process, please feel free to contact us at:
- Email: support@laurabeauty.com